Guitar Earo – Account & Data Deletion Request

How to Delete Your Account

You can delete your account directly from within the Guitar Earo app:

  1. Open the Guitar Earo app on your device
  2. Tap the menu icon (☰) to open the settings drawer
  3. Scroll down and tap "Delete Account"
  4. Read the information about what will be deleted
  5. Check the confirmation box and tap "Delete Account"

If you're unable to access the app or prefer to request deletion via email, you can also email us at support@earo.app with the subject line "Delete my account" and include your email address or username.

What We Delete

  • Your user profile (email, display name, avatar)
  • All Firestore data you've created: decks, scores, settings
  • Any analytics identifiers (Crashlytics, usage logs)

What We May Retain

  • Aggregated, anonymized statistics for app performance and feature usage (no way to link back to you)
  • Backups for up to 30 days in case of accidental deletion—after that they are purged

Turnaround Time

We process deletion requests within 7 business days. You'll receive a confirmation email once it's complete.

If you have any questions about the account deletion process, please contact us at:

📧 support@earo.app