Guitar Earo – Account & Data Deletion Request

How to Request Account Deletion

To request permanent deletion of your Guitar Earo account and all associated data, please:

  1. Email us at support@earo.app with the subject line "Delete my account"
  2. In your message include:
    • The email address or username you used to sign in
    • A brief confirmation that you'd like all your personal data removed

What We Delete

  • Your user profile (email, display name, avatar)
  • All Firestore data you've created: decks, scores, settings
  • Any analytics identifiers (Crashlytics, usage logs)

What We May Retain

  • Aggregated, anonymized statistics for app performance and feature usage (no way to link back to you)
  • Backups for up to 30 days in case of accidental deletion—after that they are purged

Turnaround Time

We process deletion requests within 7 business days. You'll receive a confirmation email once it's complete.

If you have any questions about the account deletion process, please contact us at:

📧 support@earo.app